100 Cummings Center
Suite 125-G
Beverly, MA 01915

Discounts & Promotions
Only one promotion can be applied per order. Percentage-based promotions and dollar-based rewards (such as our birthday coupons) cannot be combined. You may elect to keep whichever deal you believe offers you greater savings!

Price Adjustments
We are happy to price adjust for items that were purchased at full, original price (with no coupons or discounts) that have dropped to a sale price within 7 days of the original purchase. We are unable to price adjust for any items purchased with a discount. We are also unable to price adjust for sitewide sales, promotions, or that were not applied to the order at the time of purchase. Approved price adjustments are issued back to your original payment method. Please note that Gift Cards do not qualify for price adjustments.

Return Policy 
Please visit AlwaysFits.com/returns to request authorization for your domestic return. We will respond to your request within one business day. A full refund (minus shipping fees) will be issued for returns postmarked within 100 days of purchase. Returns will not be processed after 100 days. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all original tags attached. Perishable goods such as food (e.g. jelly beans, fondue, mints, teas or crackers) cannot be returned. 

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send an e-mail notification we have received your returned item. Please be sure to properly package your return. If approved, you will receive a refund minus the shipping charges. Orders that qualified for free shipping will have the standard shipping charge deducted from their refund. 

Always Fits will not be responsible for customer returned items lost or damaged in transit.

In the event of a rejected return, an e-mail notification will be sent with detailed reasoning and a refund will not be issued. Rejected item(s) will be discarded; AlwaysFits.com will not ship rejected returns back to the customer.

Once approved, returns should be packaged properly and sent to:
100 Cummings Center
Suite 125-G
Beverly, MA 01915

Packages that are returned without prior authorization will receive store credit or be at risk of not receiving a refund.

Canada/International Returns:
Please email us at info@alwaysfits.com to initiate a return. We will respond to your request within one business day. A full refund (minus shipping fees) will be issued for returns postmarked within 100 days of purchase. Returns will not be processed after 100 days.

AlwaysFits.com does not cover the costs of international returns. You are responsible for shipping us your return using a carrier of your choice. Once your return has been received an inspected, we will process your refund to the payment method used on the original order. Please note that AlwaysFits.com is not responsible for any change in currency rates.

Returned Packages
If your order is returned to us for any reason (ie- unclaimed when a package slip note is left, refused by the recipient, an incorrect address, etc.) AlwaysFits.com will issue you a refund for the cost of the item, less the original shipping charges. We do not automatically re-ship a returned order; you may re-purchase the item again if desired. In the rare case that we are charged an additional fee by UPS or any other provider as a direct result of your return, that fee will also be subtracted from your refund. (i.e. an undeliverable returns surcharge may be applied in addition to other applicable charges by UPS.)

Wrong Shipping Address
AlwaysFits.com is not responsible for packages not received due to an incorrect address. This includes typos, missing unit numbers, device auto-fill, Amazon Pay overrides, etc. Please review your information extremely carefully before placing your order to ensure that all of your information is 100% correct! If a package is returned to our warehouse due to a failed address, AlwaysFits.com will issue a refund minus the original shipping charges.

Order Adjustments:
We start working on your order as soon as we receive it, so regrettably, this means that we cannot make any changes or modifications once an order has been placed. This includes, but is not limited to: 

- Canceling your order.
- Adding or removing specific items.
- Changing your billing or shipping address.
- Changing your payment method.
- Changing your shipping speed.

      If you no longer have use for the items once they have arrived, you are able to return your order once it has been delivered.

      Lost Packages
      Sometimes shipping carriers lose packages; once an order has been shipped from our warehouse it is unfortunately out of our control. If several days have elapsed and your tracking is still showing “pre-shipment” or has stopped updating altogether, please reach out to us via e-mail. We will send a new order after 14+ days if the tracking shows no update scans or movement. 
      We are unable to change an address or reroute a package that is already in transit.

      Shipping Window
      The shipping windows offered at checkout are estimates and not guarantees. These speeds apply to addresses within the continental United States. Due to carrier delays outside of our control, refunds will not be issued for delivery outside of the estimated shipping window. 

      Tracking Says “Delivered” But It’s Not Here!
      Frequently we see packages marked as 'delivered' about a day or so before they are delivered. We suggest waiting 2-3 business days before you conclude your package is missing. We also suggest checking with neighbors or roommates to see if it ended up close by, especially if you live in an apartment or condo. Please be sure to look for a notice of attempted delivery left by the carrier and to check any doors around your home.

      If you still believe your package is lost, we will submit a missing mail claim to the appropriate carrier. If the package does not show up during that investigation, we will ship a replacement order (subject to stock availability) or issue a refund. We may require an alternate address to ship a replacement.

      Missing/lost packages must be reported within 14 days of the confirmed delivery date to be investigated.

      Replacements for international orders will be re-shipped or refunded after a thorough investigation and/or 21 days to ensure the order does not resurface after a delay with the carrier or customs. Please note: USPS International First class does NOT provide location specific tracking information once the package leaves the USA.

      Damaged Orders
      If an order arrives damaged by the carrier, AlwaysFits.com will send out a replacement. Damages must be reported within 7 days of the delivery date. A refund will be issued if the product is unavailable. Photographs or a return may be required to establish damage. 

      Security Standards
      Your transaction is secure. AlwaysFits.com is PCI compliant, meaning that your security and privacy are protected. We don't share your credit card information with third-party sellers, and we don't sell your information to others. 

      Gift Cards
      Gift cards can not be purchased using a coupon or discount code. In the case that you buy a gift card using a coupon or discount code, the order will be voided.

      International Duties and Taxes

      All international orders will be shipped via USPS, DHL or Fed-Ex. Delivery times may vary depending on your country and the shipping option selected.

      Due to customs, all international shipments will list the value of merchandise on the outside of the package. All taxes, duties, brokerage fees and expenses related to importation and compliance with local import country laws are exclusively the responsibility of the recipient. 

      Please consult your local country Customs Service and other relevant authorities to confirm that no restrictions or special requirements will apply to your order. We are not responsible for delays or costs resulting from acts or decisions of local governmental agencies concerning the importation of your order.

      In order to serve our valued international customers better, we are constantly re-evaluating our international shipping options in order to provide all our customers with the best service worldwide. Please continue to check our website for updates in the international shipping area. AlwaysFits.com reserves the right to change its international shipping charges and policies at any time.

      Site Contents 
      You should assume everything you see, hear, or otherwise receive from or on the Site (the "Contents") is copyright, trademark, trade dress or other intellectual property owned and/or licensed by AlwaysFits.com. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, sounds, music, the Site as a whole and any other materials at the Site. You may use or download the Contents solely for your personal, non-commercial purposes, provided you keep all copyright and other proprietary notices with them. No other type of use is permitted. Downloading or copying Content does not transfer any right, title or interest in any Content to you. The downloading or export of software or technical data from this Site to any jurisdiction in violation of export laws is strictly prohibited.

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